Together, we ride better 🚖✨

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At Markoub, we’re committed to giving you a smooth, safe, and respectful ride, every time. Our drivers are here to deliver great service, and with your help, we can make every journey even better. Here’s how you can play your part:

✅ Book Smart

Double-check your pickup and drop-off locations before confirming. If you have special instructions (like a landmark or entrance), share them clearly with your driver for a smoother pickup.

❌ Limit Cancellations

Life happens, but try to avoid unnecessary cancellations. Frequent last-minute changes can affect both driver availability and service quality.

⏱ Be on Time

Drivers often have tight schedules. Being ready when they arrive (or even a few minutes early) helps keep things running on time, for you and for everyone else.

🔁 Agree Changes in Advance

Want to add a stop or change your destination mid-ride? No problem—just make sure to check with the driver and agree on any new costs before the trip continues.

🛡 Your Safety Comes First

Buckle up. Always. Our drivers prioritize your safety, and we encourage you to stay alert and respectful throughout your ride. If you’d like a quiet trip or want to chat, just let them know.

💛 Respect Goes Both Ways

We call it “good ride energy.” Be kind, be respectful, and treat your driver how you'd like to be treated. A little courtesy goes a long way toward making everyone’s experience better.

🚗 Care for the Car

Let’s keep rides clean and pleasant. Our drivers maintain their vehicles with care, we simply ask that you help us keep them that way.

🛑 Traffic Happens

Following these tips won’t clear roadblocks or traffic jams, but they will make sure your ride with Markoub stays as smooth and stress-free as possible.

Thanks for riding with Markoub. Let’s keep moving forward, together.